Amy-Lee’s Story

I was introduced to CXK’s Bridge the Gap through the National Careers Service. I was looking for help in finding funding and training providers for courses in Bookkeeping and Business Administration, and my National Careers Service adviser advised that Bridge the Gap would be the best service for me.

Before Bridge the Gap, I was looking for jobs and volunteering options to pursue a career in anything admin-related. Unfortunately I have a long-term illness -Thyroid Gland Illness – and I also have an unknown swelling problem in my legs which means I’m unable to stand for long periods throughout the day. I had previously worked in a warehouse but found that I could no longer manage such physical work, and had to leave my job.

My Bridge the Gap adviser, Dawn, helped me get my Level 3 First Aid Certificate and supported me to investigate funding for an AAT Bookkeeping/Accounting Course as well as other courses that I was interested in.  Dawn gave me advice on where to look for work and pointed me in the direction of a local community centre – I got in touch and was given a volunteering placement working on reception.

As a result of the support I received from Bridge the Gap, I feel more confident. I’ve now increased my volunteering hours from 8 hours to 12 hours, and I received funding through the programme to buy some comfortable shoes and work clothing to help in my new role.

I’m currently completing an online Sage Computerised Accounts course and after that, I’ll be completing the AAT course.


CXK’s Bridge the Gap is a free, professional mentoring service that can work with you to build the skills and confidence you need to move forward in your personal development and towards the world of work. Currently the service is available to individuals living in Canterbury, Swale and Thanet.

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