Deborah’s Story

Young blonde woman looking proudI saw my National Careers Service adviser, Amanda, face to face at the end of last year. I had been referred by JobCentre Plus because I was looking for work and need to build my confidence when it came to attending job interviews. I’m a single parent and I wanted to find work in admin or HR. I wanted to secure a full time role. The Job Centre said that the National Careers Service would be able to help me.

“It really helped me to focus”

I had two face-to-face sessions and got some excellent advice. Amanda told me about STAR, which is a structured method of answering interview questions. STAR involves talking about the specific Situation, Task, Action, and Result (STAR) of the situation you’re describing. Having that method in mind really helped me to focus and structure my answers when I was preparing for an interview, or answering interview questions. We looked at TedTalks, where motivational speakers talk about a range of topics that are designed to inspire you; and my adviser talked me through how to use body language to feel more confident. She taught me the ‘Super Hero Pose’ technique, which I have used lots of times since. It really helps.

“I wouldn’t have the confidence I do now without the National Careers Service”

As a result I got work on a temporary basis, and after that post ended I did some volunteering to help boost my CV. I’m also doing some e-learning courses in Health and Safety and Corporate Governance.

Amanda inspired me. She helped me to grow a more positive mindset. I have kept the information she gave me and have continued to use the techniques that she taught me. I now have a clearer idea about what job I want to do. And I wouldn’t have the confidence that I now do in an interview situation if I hadn’t made an appointment with the National Careers Service. I would say to anyone looking for work – go to see the National Careers service and ask for advice, as it is so valuable.

The National Careers Service provides free careers information, advice and guidance to anyone aged 13 and upwards.

To speak to a National Careers Service adviser, call 0800 100 900 or use our webchat (8am to 10pm, 7 days a week)

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