Phoebe’s Story

Phoebe came to the YES programme in January 2021. Phoebe was experiencing mental health issues due to past experiences with drugs, and had left college due to personal circumstances. As well as struggles with finances, these were her barriers to finding work or furthering her education. This led to a lack of motivation and uncertainty of her options going forward.

Phoebe showed a keen interest in finding employment, but it was clear that she needed support exploring options available to her. We started by exploring her personal interests and some job roles that would play well into those. Over several appointments, we worked together to update and improve Phoebe’s CV, worked on writing effective cover letters, and with our support, Phoebe used this to apply for jobs & apprenticeships.

When Phoebe was successful in securing an interview, we developed her interview skills by practicing answering some typical interview questions. She was successful in the interview and was offered the job, but after careful consideration, she decided to decline as the opportunity was offered in an alternate location and the commute was too long. This showed Phoebe’s self-reflection skills and how she actively considered the best outcome rather than accepting any opportunity available to her.

Phoebe continued to use the Jobs & Apprenticeship list to search for employment and used her new skills to secure a job she’s interested in.

Phoebe said: “I’m now in full-time employment, it’s great! I’ve learnt how to search and apply for jobs, secure interviews and succeed in interviews. Working with YES has helped me find my motivation and I love having some money in my pocket.”


The Youth Employability Service (YES) provides free, up to date, impartial information, advice and guidance to young people in East Sussex. Commissioned by East Sussex County Council, we work specifically with young people aged 16-19 who are not in education, employment or training (NEET), or are at risk of being NEET.

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