Reshma’s Story

woman on the phone looking happyI had been working for the Crown Court as court clerk in London for the last 13 years but was forced to leave my job. We were relocating due to my husband’s job, and at 37 I found myself unemployed and looking for work.

I applied to do some work experience at Ashford Job Centre and while I was there, I became aware of the National Careers Service and made an appointment to see an adviser. My aim was to get advice on how to find a job. It had been so long since I had been in this position. I also wanted to find out about courses and how to further develop myself.

“It’s been an eye opener”

I can honestly say the service I have received from National Careers Service has been a very good experience. It’s been an eye opener for me and they have been very supportive and helpful.

I was helped and supported in various ways in order to help me progress in finding employment. They helped me with ‘mock’ interviews and I was made aware of a huge range of courses. There were even options to study online.

As a result I enrolled on a distance learning Business Admin level 2 course to refresh my skills and boost my employment prospects as I was struggling to secure employment as admin assistant. The course will help me to enhance my existing skills and gain a qualification. As this was my first time enrolling on an online course, my adviser gave me the information I needed about online learning and took me through the steps of the enrolment process.

“My confidence has improved”

My adviser also helped me with interview tips, and I was given guidance with writing my CV.

I’m pleased to say I started a job last Monday with the University of Kent. I’m working for the students union overseeing various projects and providing administrative support to the team.

I think if I had not contacted the National Careers Service I would be at a loss. I feel my confidence has improved as I know where I can turn to for help.

To speak to a National Careers Service adviser, call 0800 100 900 or use our webchat (8am to 10pm, 7 days a week)

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