William’s Story

I was referred to the National Careers Service by my Employment Advisor for help with my CV and to get help with my interview skills. I was being active in looking for work, and was managing to get some interviews, but I never seemed right for the role and had been unemployed for several months.

My parents have both passed away, so I have no real family support or guidance. I moved in with my Aunt after I lost my parents, which then meant I was having to look after my young cousins. That made it more difficult to search for jobs properly. I just felt a bit lost and I needed support.

“I felt lost and I needed  support”

I really wanted to work in IT, so my adviser, Vicki, helped me search for apprenticeship roles and IT support roles. She helped me to re-write my CV and a covering letter, and explained what elements I should include to make my application the best it could be.

With all of Vicki’s help, I managed to secure an apprenticeship in IT, which is exactly what I wanted and I couldn’t be happier! I’ve now been in the role for 6 weeks, and both my employer and my assessor are really happy with my progress.

The National Careers Service provides free, up to date, impartial information, advice and guidance on careers, skills and the labour market in England to anyone aged 13 and upwards. To speak to a National Careers Service adviser, call 0800 100 900 or use our webchat. Lines are available from: 8am – 8pm Monday – Friday, and 10am – 5pm Saturday

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