Key Information

CXK’s Back on Track is a 12-week mentoring programme designed to support young people 16-19 years old (Academic year 12 and 13) from the Swale & Gravesham area who currently are not in education, employment or training (NEET). Funded by Kent County Council via the Reconnect Programme, the aim is to engage NEET young people who are struggling to find the right next steps.

During the programme, the group of young people receive 2 days per week contact time with a dedicated mentor, and additional 1:1 time, as required.

The programme engages with young people who may have multiple needs, and often significant barriers to education, employment or training.  Our mentors are the crucial and key contact for young people on the programme and they will identify additional support if required.

Staff are trained to make onward referrals to services if there is crisis or additional needs, they are skilled in conducting assessments and knowledgeable of initiatives in the local area.  Possible referral areas:

  • Counselling or mental health support
  • Access to health services or clinics
  • Substance Misuse support
  • Support with housing issues or homelessness
  • Safeguarding concerns

Please note that this programme is not currently taking any referrals


Young people are supported through a range of activities across three phases.

Personal Engagement-Phase (up to 4 weeks):

Each young person receives weekly 121 and small-group support to ‘break the ice’, build engagement, confidence and motivation, to introduce the programme.  This period is flexible and used to assess the young person’s needs.

The programme starts with an Engagement phase during which the young person is referred to CXK and liaison takes place between the referrer, CXK and the young person.

Team Engagement-Phase (4 weeks):

After a period of engagement and when rapport/trust is built young people are formed into teams, attending high-energy and fun workshops in a local venue, focusing on motivation and confidence building support.  These sessions are integrated with a planned curriculum of input from local community providers and visits/activities.  The content of this is driven by the needs of the young people.

Progression Support-Phase (4 weeks):

This phase of the programme focuses on introducing the team of young people to a range of education and employment initiatives in their local area.  This includes the local FE-College, training providers and local employers. These sessions have a focus on next steps and raising aspiration.


Make a Referral

Please note that this programme is not currently taking any referrals.

If you would like to make a referral, you can complete our Referral Form. If you would like to find our more about the service first, please email us at

Service Finder