CXK’s fully qualified careers advisers provide independent information, advice, coaching and guidance to young people across Kent, Medway & East Sussex.
Our CXK Careers Service places young people at the centre of what we do. Our fully qualified careers advisers provide independent information, advice, coaching and guidance to young people across Kent, Medway & East Sussex.
We offer our service for schools and colleges to purchase for their students, and for individuals / parents / carers to purchase as private sessions.
Career Guidance Sessions, with our qualified careers advisers, are led by you and based on what your needs are at the time of meeting. You may agree with your adviser to explore some of the following (depending on where you are with your ideas):
Our advisers are trained to Level 6 or above and adhere to the CDI Code of Ethics, as well as the CXK values of passion, efficiency, transparency, integrity, resilience, and innovation.
All of our Careers Advisers are registered career development professionals (RCDPs) whose details can be found on the CDI Professional Register.
We offer two types of one-to-one career session (30 minutes and 45 minutes) as we recognise in some contexts shorter sessions are more client centred. For example, some clients with additional needs, may prefer several shorter sessions, rather than one long session.
We provide a blended service, which means we use different approaches to support as one way doesn’t work for all. This includes working with young people face-to-face, online via TEAMs, email correspondence as well as telephone calls.
Depending on the school or college, we may offer one-to-one booked appointments, lunchtime drop-in sessions, seminars, group guidance sessions of up to four students, class size sessions, assemblies, parents/carers evenings with drop-in guidance, as well as, targeted talks or presentations covering a wide range of different topics.
This is in addition to our (free to access) online blogs, vlogs, and posters, aimed at providing careers information, advice, coaching and guidance, to meet the needs of as many clients as possible.
Our advisers are trained not to judge what you say nor tell you what to do. We work with you as guides with no hidden agendas. We firmly belief in the rights of each young person to decide for themselves, what is right for them.
We are not here to sell you anything or persuade you to take one path over another.
We do not represent the interests of schools or colleges and are not there, to persuade you to stay on at your current school or college if that is not the right option. .
If you change your ideas between one session and another, this is ok (it’s very normal for this to happen, as your ideas develop).
When asking questions and helping you to explore your ideas, we are motivated by helping you to find the right possible option(s) for you, so you don’t miss out on any opportunities.
The service is confidential, unless you tell us something which causes us to think that you or others may be at risk. In which case, we would share information with the designated safe-guarding lead (DSL) in your school or college and our DSL at CXK.
We may share your career ideas with your school or college (with your permission), to ensure you receive ongoing support with your plans.
If you have an Education, Health and Care plan (EHCP), your career ideas will likely be shared with the Local Authority so they can also support.
In most career sessions you and the adviser will produce a Careers Action Plan detailing what you hope to achieve in the future and how you will do this.
An example of a blank Action Plan template can be found here.
Traditionally, either you or your adviser will fill the Action Plan in on a paper template (manual action plan) or it will be typed and emailed to you and possibly your school/college (if you agree to it being shared with them).
However, your Action Plan may be produced in a more creative format that better suits your needs, such as video or audio notes, photographs of written notes or drawings made on a whiteboard and/or of careers playing cards
At the start of the session your adviser will discuss the choices of Action Plan available to you, and how your chosen one can be used.
If the Action Plan is being sent to you or your school/college by email, we will only write your first or surname and the date, on the top of the Action Plan and/or email, so as not to breach data protection rules.
With your agreement we hold your information for up to three years, to enable us to offer careers guidance and to send on further information to you if needed, which may be helpful to yourself in relation to careers information, advice, coaching and guidance.
Your data is stored securely on our internal computer network. We do not share this information with any other organisations.
You can withdraw the consent at any time. You can do this by writing to us at the above address on our website or, emailing our Data Protection Officer at dpo@cxk.org
We aim to provide an accessible as possible service and to make any reasonable adjustments which you may require. This could includeproviding information to you in different formats,typing up information from sessions for you, or using different fonts and colours.
Environment is also important so, if you do better in an environment where you can move around or fidget, we will do our best to facilitate this for you.
If you need any particular adjustments for your careers session, please let your teacher / careers adviser know, ideally before the session. If your needs change during the session or you feel unwell, please let your adviser know.
We are exploring how we can become a more environmentally friendly service. This is still very early days but, we have become mindful of how much “waste” we produce , such as using non-renewable whiteboard pens and printing multiple paper copies of Action Plans.
Looking ahead, you may find that your adviser will give you a choice of how you would like your Action Plan to be recorded (where this is possible, depending on the context).
We are actively scoping how we can become “greener” as a service and welcome any suggestions you may have on how we can do this.
Please let us know your thoughts by contacting us at: https://www.cxk.org/contact-us
If you have concerns about any inappropriate behaviour by a CXK member of staff concerns can be raised in confidence and will be taken seriously. Concerns of this nature can be raised by emailing Safeguarding@cxk.org
If you wish to make a more general complaint, please email info@cxk.org
If you have any comments or would like to leave us some feedback about services you have received, you can so via: https://www.cxk.org/contact-us
