CXK’s fully qualified careers advisers provide independent information, advice, coaching and guidance to young people across Kent, Medway & East Sussex.
We aim to educate, inspire and motivate, providing your young person with all the information, advice and guidance they need to help them take control of their future. CXK’s fully qualified careers advisers are able to provide independent information, advice, coaching and guidance to young people across Kent, Medway & East Sussex.
Through CXK’s service, you can purchase a private face-to-face appointment with a careers adviser in your local area, who will help to support your young person as they plan their future.
Career Guidance Sessions, with our qualified careers advisers, are led by your young person and based on what their are at the time of meeting. Your young person may agree with your adviser to explore some of the following (depending on where you are with your ideas):
Our advisers are trained to Level 6 or above and adhere to the CDI Code of Ethics, as well as the CXK values of passion, efficiency, transparency, integrity, resilience, and innovation.
All of our Careers Advisers are registered career development professionals (RCDPs) whose details can be found on the CDI Professional Register.
We offer two types of one-to-one career session (30 minutes and 45 minutes) as we recognise in some contexts shorter sessions are more client centred. For example, some clients with additional needs, may prefer several shorter sessions, rather than one long session.
We provide a blended service, which means we use different approaches to support as one way doesn’t work for all. This includes working with young people face-to-face, online via TEAMs, email correspondence as well as telephone calls.
This is in addition to our (free to access) online blogs, vlogs, and posters, aimed at providing careers information, advice, coaching and guidance, to meet the needs of as many clients as possible.
Our advisers are trained not to judge what our clients say, nor tell them what to do. We work with you young person as guides with no hidden agendas. We firmly belief in the rights of each young person to decide for themselves, what is right for them.
We are not here to sell you anything or persuade your child to take one path over another.
We do not represent the interests of schools or colleges and are not there to persuade your young person to stay on at their current school or college if that is not the right option.
If your young person changes their ideas between one session and another, this is ok (it’s very normal for this to happen, as their ideas develop).
When asking questions and helping your young person to explore their ideas, we are motivated by helping them to find the right possible option(s) for them, so that they don’t miss out on any opportunities.
The service is confidential, unless your young person tells us something which causes us to think that they or others may be at risk. In which case, we would share information with the designated safe-guarding lead (DSL) at their school or college and our DSL at CXK.
We may share your young person’s career ideas with their school or college (with your permission), to ensure they receive ongoing support with their plans.
If your young person has an Education, Health and Care plan (EHCP), their career ideas will likely be shared with the Local Authority so they can also support.
In most career sessions your young person and their adviser will produce a Careers Action Plan detailing what they hope to achieve in the future and how they will do this.
An example of a blank Action Plan template can be found here.
Traditionally, either the young person or their adviser will complete the Action Plan on a paper template (manual action plan) or it will be typed and emailed to them and possibly their school/college (if they agree to it being shared with them).
However, your young person’s Action Plan may be produced in a more creative format that better suits their needs, such as video or audio notes, photographs of written notes or drawings made on a whiteboard and/or of careers playing cards.
At the start of the session the adviser will discuss the choices of Action Plan available to your young person, and how their chosen one can be used.
If the Action Plan is being sent to you or your young person’s school/college by email, we will only write the young person’s first or surname and the date, on the top of the Action Plan and/or email, so as not to breach data protection rules.
With your agreement we hold your young person’s information for up to three years, to enable us to offer careers guidance and to send on further information to them if needed, which may be helpful to them in relation to careers information, advice, coaching and guidance.
Your young person’s data would be stored securely on our internal computer network. We do not share this information with any other organisations.
You can withdraw the consent at any time. You can do this by writing to us at the above address on our website or, emailing our Data Protection Officer at dpo@cxk.org
We aim to provide an accessible as possible service and to make any reasonable adjustments which your young person may require. This could include providing information in different formats, typing up information from sessions for them, or using different fonts and colours.
Environment is also important, so if your young person does better in an environment where they can move around or fidget, we will do our best to facilitate this for them.
If your young person needs any particular adjustments for their careers session, please let the careers adviser know, ideally before the session. If their needs change during the session or they feel unwell, please let the adviser know.
We are exploring how we can become a more environmentally friendly service. This is still very early days but, we have become mindful of how much “waste” we produce , such as using non-renewable whiteboard pens and printing multiple paper copies of Action Plans.
Looking ahead, you may find that your young person’s adviser will give them a choice of how they would like their Action Plan to be recorded (where this is possible, depending on the context).
We are actively scoping how we can become “greener” as a service and welcome any suggestions you may have on how we can do this.
Please let us know your thoughts by contacting us at: https://www.cxk.org/contact-us
If you have concerns about any inappropriate behaviour by a CXK member of staff, concerns can be raised in confidence and will be taken seriously. Concerns of this nature can be raised by emailing Safeguarding@cxk.org
If you wish to make a more general complaint, please email info@cxk.org.
If you have any comments or would like to leave us some feedback about services you have received, you can so via: https://www.cxk.org/contact-us
We can help your young person to:
Support is provided through one hour face-to-face appointments with one of our careers advisers in your local area.
