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Ana’s Story

middle aged woman dressed smart, smilingI’m a single mum and had been struggling to balance the needs of being at home for my family and working. I’d been out of work since December, and really wanted to work, but needed something that could fit around my family life. Although I have sciatica and rheumatoid arthritis, I still want to get out there and earn money.

I went to see a National Careers Service adviser for career advice as I needed help freshening up my CV. I have a wealth of different experience in Customer Service, Administration, Interpreting, Sales and Hospitality Management; all from various contract roles which I’d taken to fit around family life. But I didn’t know how to get that across in the best way. My CV and my CV writing knowledge was still stuck in the 1980s. So were my job searching skills.

“Seeing my adviser really motivated me, and he helped me put together a great CV. I have no words to describe how much he helped me.”

We put together an action plan and looked at the best ways to look for a job. I have issues with my Internet skills, but he helped me tackle that too.

My prospects have really improved as a result of me getting career advice from the National Careers Service. The phone wouldn’t stop ringing from potential employers and emails were pouring in. I pursued every application with care and carefully selected my employers and attended all interviews I got offered. My attitude was completely different and I believed in myself again.

I would recommend the service to anyone. I was stuck in last century methods of looking for work but now my professionalism has had a makeover. It’s 100% improved my confidence.

I’m now back in work and just want to thrive. I don’t want to be at home any more. The National Careers Service have gone out of their way to help me, and I feel like a brand new person.

To speak to a National Careers Service adviser, call 0800 100 900 or use our webchat (8am to 10pm, 7 days a week)

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