Exam Results Helpline Returns August 2022

The National Careers Service Exam Results Helpline is preparing for a busy August helping students and their families to evaluate their options as the release of this year’s exam results for A Levels, GCSEs, and certain vocational qualifications approaches.

The National Careers Service team of professional Career Advisers will be on hand from 18th August-2nd September to provide free, expert, and impartial advice and guidance to students who have received their results and need advice on what to do next.

Students and parents/carers alike can call the freephone helpline on 0800 100 900 for advice on a range of topics including:

  • Skills, qualifications, and subject choices.
  • Re-sits and re-marks.
  • Sixth form, college, university, and other higher education / further education choices.
  • Gap years.
  • Vocational learning routes including diplomas, apprenticeships, SVQs and NVQs.
  • Careers, employment and setting up in business.

The helpline will be open from 08:00 to 20:00 Monday to Friday and 10:00 to 17:00 on Saturday for two weeks from 18th August to 2nd September.

In addition, the new Get the Jump hub on the National Careers Service website provides everything young people need to know about the choices available to them at 16 and 18, turning what can feel like a giant leap of faith into smaller, more manageable next steps.

Get the Jump brings together all the education and training choices available to young people after their GCSEs and when they leave school or training at 18, including technical education routes like apprenticeships, traineeships, T Levels and HTQs.

During the exam results period the hub will also have information on resits, clearing and appeals if this is relevant to their situation. They can also chat to an expert careers adviser online for free, impartial support to help them choose the option that’s right for them.


The National Careers Service provides a range of services designed to help young people and adults to build the skills and confidence they need to move into education, employment or training. For more information call 0800 100 900 or visit the National Careers Service website.

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